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Gift Certificate Redemption:

If you're trying to redeem a gift certificate, please understand that it is a payment method, NOT a discount code, so you can use it on the same screen you'd normally enter your credit card info. That's step 4 of 4 in our checkout system.

Recurring Subscription Charges:

We do NOT charge recurring fees. If you are getting recurring fees to your card labeled "Exodus Books", you have probably purchased the title "The Exodus Effect" (a title we do not offer) and are being billed for a subscription. The Better Business Bureau has a list of complaints about this which you can read here. Their website addresses change over time, but it appears DivineOriginsHelp.com is still valid. If that doesn't work, they seem to answer BBB complaints.

Publisher Questions:

Exodus Books is not a publisher and cannot accept manuscripts or forward letters to authors.

Product Samples:

We are unable to provide physical product samples. Please look for digital samples throughout the site!

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