Security and Privacy Policies
SECURITY
Our ordering system is secured by Elavon. The credit card information submitted to us is encrypted with industry-standard encryption. Your credit card is instantly and securely transmitted to our credit card processing company. We do not save your credit card information on our servers.
All customer account information is securely stored on our servers. Per Section 17 of the Terms and Conditions, it is your sole responsibility for (i) maintaining the security and confidentiality of your account and your account password; (ii) restricting access to your computer and your account; and (iii) keeping your email address listed on your account current.
Please refer to Section 17 of the Terms and Conditions Agreement for more details.
PRIVACY
This Privacy Policy was last updated on March 15, 2018.
Exodus Books wants you to feel safe in ordering from us! This Privacy Policy describes what information we collect from users of our website, how the information we collect is used, under what circumstances we disclose the information we collect, and our users’ choices regarding the information we collect and how it is used and disclosed.
Your use of this website, including visiting any page which is a part of this website, constitutes your acceptance of the terms and conditions of this Privacy Policy.
INFORMATION WE COLLECT
Information is received and collected automatically each time you visit the Exodus Books site. We receive and collect your Internet Protocol (IP) address, the browser and operating system you are utilizing, the date and time of your visit, the pages of the site which you visit, the Internet address of the website from which you linked to our site and any promotion identifiers contained in these links, and the Internet address of any website to which you link from our site. If you maintain an account with Exodus Books and log onto the site using such account information, we also receive and collect your user identification number, user name, and password.
We use cookies to automatically receive and collect certain information each time you visit the Exodus Books website. Cookies are used on the Exodus Books website to identify and link users to their shopping cart and to track other user behaviors related to their activities on the Exodus Books website. Cookies are small files that contain unique identifiers that are transferred to your computer to enable our system to recognize you and your browser. If you prefer not to allow cookies on your browser, you can find instructions for how to disable cookies in the help section of your browser’s toolbar. However, please keep in mind this will interfere with certain features on our website, reduce the overall quality of your experience and hinder our ability to improve site functionality over time.
We may use pixel tags or web beacons in conjunction with cookies to track what parts of our website were visited, track the effectiveness of our advertising campaigns with third parties, and to update our third-party analytics.
In the following instances, we may require you to submit personally identifiable information which we receive and collect: (1) open an account; (2) complete and submit an order on our site or from our catalogs; (3) request a catalog; (4) submit a customer review; (5) communicate with customer service; (6) conduct a search; or (7) subscribe to a newsletter or customer alert. The information which we may receive and collect in connection with any of these activities includes your name, address, telephone number, and email address; credit card information; names and addresses of the parties to whom product is shipped; content of reviews and emails sent to us; and, your password.
We also receive and collect certain information when you communicate to us by telephone, mail, or email. We may request and receive a confirmation from you when you receive and open an email from us.
HOW THE INFORMATION WE COLLECT IS USED
We may use the information which we collect from you internally and with our affiliated companies for the following purposes: process, track, and fulfill your order; communicate with you regarding your order; respond to a request for information; send you catalogs or promotional information and material; send you newsletters, customer alerts, and email; communicate with you regarding products you have purchased; improve our website; enhance our customer service; track customer preferences; and, improve and enhance our product selection.
We do not sell or otherwise provide the information we collect from you to third parties except as described below. We share information with our subsidiary and affiliated companies which are owned or controlled by us or which are under common ownership and control as us and with certain third parties to whom we provide goods and/or services which are not our subsidiary or affiliated companies. We also share information with third-party services providers, agents, and subcontractors which are not our subsidiary or affiliated companies and which provide certain services and goods to us including credit card processing; online check payment services; postal and delivery services; fulfillment services; data analysis services; market research; technology infrastructure; and, marketing, promotional, and advertising services. All third parties to whom we provide information have no right to use the information except to the extent necessary in connection with providing goods and/or services to us or our providing goods and services to them. All such third parties are contractually obligated to maintain the confidentiality and security of the information.
We may in the future sell some or all of our assets and/or business units, in which case, customer information may be one of the assets transferred. We may disclose any information that we collect if required by law or valid order of a court or other governmental authority or to protect the health and safety of our employees or the general public.
HOW IS THE INFORMATION SECURED?
All sensitive information which we receive and collect from you is secured using industry standard security and encryption technology such as Secured Sockets Layer (SSL) technology. This technology prevents information which is transmitted over the Internet from being intercepted and read by unauthorized parties. All information is stored on secured computers to which access is restricted.
HOW CAN I ACCESS MY INFORMATION?
All of your personal information can be accessed by logging into your account and viewing your Account page on our website. You may track orders using the order tracking number.
WHAT ARE MY CHOICES REGARDING MY INFORMATION?
You can review, modify, update, and delete any information contained in your Account by logging into your account on our website and visiting the Account page.
If you wish to be removed from our mailing list or prefer that we do not share any of your information with other companies, please send an email to hello@exodusbooks.com, or call us at 503.655.1951 with details of the request.
UNDERAGE USERS
If you are under the age of eighteen (18) years, you may use this website and purchase products and services through the use of this website only with the involvement and under the supervision of a parent or legal guardian. You cannot use this website if you are thirteen (13) years old or younger.
LINKS TO OTHER WEBSITES AND THIRD-PARTY ADVERTISERS
Our website may include links to other websites which are not our subsidiary or affiliated companies. These websites are not owned or operated by us and Exodus Books is not responsible for their actions or activities. We encourage you to review the privacy and security policies of these websites and advertisers. We do not provide personally identifiable information to these advertisers or third-party websites.
Third-party vendors, including Google, may show ads for Exodus Books on websites across the internet. Some of these ads may be served based on information collected from the Exodus Books website through the use of cookies. The Network Advertising Initiative (“NAI”) is a cooperative of online marketing and analytics companies which provides information regarding Internet advertising and marketing companies. The NAI website provides an opt-out tool which allows consumers to opt-out of the advertising delivered by NAI member companies. The NAI opt-out tool is located at:
http://www.networkadvertising.org/managing/opt_out.asp
CONDITIONS OF USE
Your use of this website and the purchase of products and services through this website are subject to the terms and conditions of this Security and Privacy Policy and the Terms of Conditions Agreement which is available here.
CHANGES TO SECURITY AND PRIVACY POLICY
Exodus Books reserves the right, in its sole discretion, to modify and amend this Security and Privacy Policy in any manner at any time by posting a change notice or new Privacy Policy on our website.