Rudeness made headlines in early 2002 when a public opinion poll found that nearly four in five people believe lack of courtesy is a serious problem in the United States. Manners Matter-Living the Golden Rule for Kids of All Ages contains enlightened, up-to-date guidelines for living the Golden Rule in our rapidly changing, technological society. Hermine Hartley shows that manners are more than using the right fork-they're using the right attitude. Sections share fresh advice on business manners, dating, tipping, customer service, Netiquette, politically correct conversation, and more. Now more than ever, Manners Matter.
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